- If you have found a rental outside our service, with or without a lease, or were unable to find a rental at all; and you wish a to request a refund, you must provide us with the following information.
- Moved with Lease from Property Management Company
A Copy of your new Lease showing the date it was signed and the address of the new property.
The Property Management Phone number (to look up in our system, we will not contact them)
A short letter including your ID# explaining why you are requesting a refund
We will check to make sure that the property was not listed with us from the day you signed up with our service to the day you signed the actual lease agreement. If the property was not listed, it takes approximately 10-14 days to process.
If you signed a lease with a private party please provide one of the following:
Original Utility Bill with your name and new address OR
Cable Bill, Bank Statement etc showing your new address
You must request your refund within 100 days from the day you signed up.
- Did not move/Couldn't find a rental
A short letter including your ID# explaining why you are requesting a refund
A current copy of your lease where you still live showing the address or
A copy of the PG&E, phone, or cable bill with a current date to correspond with the date you requested your refund
Send all information via US Mail or fax to 858-530-0338 or make your request in person at the address below.
Sorry but we cannot accept emails for a refund.
Please Note:
All Requests must be made within 90 days of service or no later than 10 days after expiration date of your contract. All refunds processed are subject to a service charge and the terms of your contract with us.
If you have any further questions feel free to call us at (858) 530-0013
Thank You,
Rent San Diego Properties
7966 Arjons Drive
San Diego, CA 92126
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